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Account Director


Application ends: June 12, 2024
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  • Date posted
    May 13, 2024
  • Location
  • Apply before
    June 12, 2024
  • Career Level

Job Description


Looking for new and exciting in quantitative market research and insights? Take control of your next step and shape the future of the agency. Join us at TRA Melbourne!

TRA is an insights agency based in New Zealand, Melbourne, and Sydney. We are a diverse group of thinkers, intent on solving the complex and challenging problems our clients are facing. We combine our understanding of human behaviour with intelligent data capability to navigate uncertainty and answer the big questions.

If you’re ready to put your problem-solving and analysis skills to the test, we’ve got an opportunity for you! We are looking for an insights superstar to join our team and help solve problems for some of Melbourne’s top businesses. You’ll be using your creativity to answer clients’ needs, and enabling growth through your amazing quantitative research skills. This is your chance to think outside the box and create solutions that will make a real impact.

Bringing together the best of both worlds for ambitious and strategic minds, we are the largest independent and multi-AFR and ESOMAR award winning research agency.

Join our dynamic team in Melbourne as a Account Director (quantitative research) and be at the forefront of innovation and impact. As a key part of our consulting team, you will be fully immersed in every aspect of the research and insight process, you will using your expertise to leading the research and insight process, design, manage, and report on projects that make a real difference.

Seen as a trusted client partner, this exciting opportunity will see you play the key contact for a number of our client relationships. Working alongside our clients and other members of our team to understand and explore their businesses issues and goals, design and deliver solutions that enable bold decision making and create commercial impact.

As an Account Director, you will be a key part of building the culture and direction of the team and grow the business. You bring solid marketing know-how, you have a knack for adding richness to stories through data curation, and you seamlessly blend complementary sources such as cultural analysis and quant insights into your work. You’ll translate complex findings into impactful insights and strategies that set our clients on the path to success.

All while working alongside passionate, experienced and strategic team that will help you stretch your craft and client skills.


We are looking for someone who:

  • Has fine tuned expertise in research, marketing, statistical analysis, psychology or social science fields.
  • Is source agnostic, and comfortable formulating insight and strategy from wide variety of inputs such as quant, culture, and behavioural economics.
  • Working experience (around 6+ years) in a commercial or agency environment is a must.
  • Is a big thinker, able to connect the dots and unafraid to take interpretative leaps to put forward ideas that break convention.
  • Is passionate about delivering high quality work, but can tread the line between perfectionist and pragmatist
  • Has an excellent knowledge of insights covering a range of topics, including tracking, usage and attitude, brand and communication development and testing, innovation and NPD.
  • Develops deep understanding of the organisations you work with and confident to challenge client perspectives and briefs
  • Builds long lasting relationships that deliver the best value to both parties.
  • Feels at home both behind the tools and in the boardroom.
  • Innovatively and creatively find solutions and is open to new ideas.
  • Is team focused and will encourage, train and develop others and share knowledge / expertise company wide.
  • Sets an example, is a leader within their own work and with clients.


Join an award-winning agency that values innovation and transformative thinking TRA has been awarded Gold for Campaign Asia-Pacific Market Research Agency of the Year and Silver for Independent Agency of the Year, in Australia and New Zealand in 2023.

We have been recognised across the prestigious AFR BOSS Best Places to Work awards system – placing 3rd in the Media and Marketing category in last year and Professional Services category this year for the AFR BOSS Best Places to Work Australasia list.

Do the best work of your life, alongside some of the greatest thinkers you’ll encounter in your career and be part of the formative TRA Melbourne team as we establish and grow our footprint. Our senior leaders will be working hands on alongside you, with opportunity to learn, grow and develop while doing incredibly valuable work.

A commitment to focused learning, with two hours set aside each week for TRA Academy, means you will be able to continually expand your knowledge, skills, and thinking. Combined with outstanding on-the-job learning experiences, you will have the support to take your career to the next level.

You’ll be working in a dynamic, new co-sharing office space at The Commons in Collingwood – inspired and connected into creative, strategic people and businesses.

We are a curious, creative, and multi-disciplinary team committed to delivering amazing work built on values of collaboration, creativity, and clarity.

You’ll be given a voice to shape the direction and thinking of TRA and how the wider world uses human understanding to create better outcomes for all.

We have regular social events, some flexibility to work from home, and a competitive salary package to underpin the experience!  

We welcome applications from people of all backgrounds. We know from research that women or non-binary applicants don’t always apply for roles they don’t feel 100% qualified for, so we encourage anyone who is interested to get in touch. Focus on the bullet points that match your experience, not the ones that don’t.

Our job posting is the starting point for a conversation, and we’re always excited to hear from people who are interested in working with us.

If you’re curious, apply now! We’d love to hear from you